In episode 150 of our weekly Hump Day Hangouts, one participant asked how one should handle client calls sold to a local business from a branded lead gen site.
The exact question was:
Hey guys, hope everyone is doin good.
I have a lawn/landscape lead gen site that is branded and is getting calls that I would like to sell to a local business. The problem is how does the company answer the phone when the customer is expecting my branded business to be answering the call? Also what happens when a different companies truck shows up at the customers house or when the customer gets the bill and it’s from a different company.
I have local kingpin but havent gone through it fully yet so not sure if it has specific examples and specific strategies to handle this situation.
Thanks so much!!
Kevin
No comments:
Post a Comment